Privacy Policy

1. Who handles your information

This website is operated by Roktim Saha, trading as Verthilix, India. For privacy enquiries, contact [email protected]. This policy covers verthilix.com. Vlozy, BloGoose, PayPal, Cashfree, and other services may have additional policies for their own platforms.

2. Information we collect

The offer onboarding questions personalize your suggested setup. When you continue or skip a step, your selections (business type, stage, optional website URL, content workflow, challenge, channel focus, review time) are saved encrypted in private server storage for Verthilix to review in the protected admin dashboard. A session cookie connects those answers to your checkout; they may be associated with your subscription and shown on your private billing page. No enquiry email is sent. The final payment step separately collects subscription contact details (name, email address, and phone number with country code). Saved records are retained under the storage and retention terms below.

Enquiries may include your name, email, website, business type, content interests, business stage, budget preferences, time availability, and optional revenue goal. Checkout collects your name, email, and phone number, and records subscription identifiers, payment status, policy acceptance time, and transaction references. Server and security logs may include IP address, request time, browser information, and requested page.

Payment credentials are entered on PayPal’s or Cashfree’s hosted checkout. We do not ask for card numbers, CVVs, banking passwords, or payment OTPs on our forms. PayPal, Cashfree, and participating financial institutions process payment information under their own requirements.

3. How we use it

We use information to respond to enquiries, understand the requested setup, create and manage subscriptions, arrange digital access, provide direct software support and honor our 48-hour bug resolution commitment, prevent misuse, reconcile payments, and meet accounting or legal obligations. Verified payment amounts, currency, website, subscription type and a derived charge identifier may be reported to our Live Value Platform at roktimsaha.com for operational payment analytics. This report does not include your name, email, payment credentials or private access links. Optional revenue goals are used to understand your interests; they are not financial forecasts. Where required, we rely on your consent or another applicable lawful basis.

4. Cookies, analytics, and advertising tags

The offer page includes Google Analytics (measurement ID G-393R61ND5H) and Meta Pixel (pixel ID 1807203093834621). These providers may collect page visits, device/browser information, identifiers, IP-related information, and interactions for analytics, advertising measurement, and audience features under their own policies. Their tags may set or read cookies.

Checkout uses essential session cookies for security and request verification. Checkout pages do not include the offer page’s Google or Meta tags. We do not intentionally send questionnaire answers, contact form contents, or payment credentials to those tags.

You can manage cookies and tracking permissions through your browser and provider controls. Blocking essential cookies may prevent checkout from working. Read Google’s Privacy Policy and Meta’s Privacy Policy for their practices.

5. Who receives information

Service providers may process information needed for hosting, email delivery, customer support, software access, and payments. If you use the direct WhatsApp support link on the billing or offer page, communications are transmitted through WhatsApp (Meta Platforms) under WhatsApp’s privacy terms. PayPal and Cashfree process the information needed to create and manage subscriptions through their respective checkouts. Loading the PayPal checkout SDK also shares browser and device information with PayPal under its privacy policy. Names and customer email addresses are shared with BloGoose; a studio name is sent to Vlozy, which generates its own login email. We may share information with authorities when legally required or to address fraud, disputes, and security incidents. We do not sell your enquiry or subscription records. Service providers may process data outside your country, subject to applicable requirements.

6. Storage and retention

We keep enquiry and subscription records for as long as needed to provide services, handle disputes, prevent fraud, and satisfy applicable recordkeeping duties. Payment records are stored in server-side storage outside the public website directory. Initial product passwords and private access-link tokens are encrypted in private server storage so they can be delivered after account creation. Product account identifiers are retained to pause or restore access when billing changes. Names and customer email addresses are sent to BloGoose; a studio name is sent to Vlozy, which generates its own login email. Change initial passwords after signing in. Access links must be kept private. Access is restricted to operational purposes. No storage or transmission method is risk-free.

7. Your choices and requests

Contact us to request access, correction, or deletion of your information, withdraw optional consent, or raise a privacy concern. We may verify your identity and retain records required for billing, fraud prevention, disputes, or legal compliance. Rights and response requirements depend on applicable law. Do not email payment passwords, OTPs, or full card details.

8. Children and updates

The paid services are intended for people with legal capacity to contract, not children. Contact us if you believe a child has submitted personal information. We may update this policy as our services change; the effective date appears above.